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Radica Systems Limited

Solution Specialist

Research & Development – Hong Kong, Shatin
Department Research & Development
Employment Type HK Full Time
Minimum Experience Mid-level

WHAT YOU'LL DO:    

  • Perform technical presentations for customers, partners and prospects & able to differentiate from others
  •  Scope the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both customer and company
  • Work closely with Sales, Services or Partner to align solution design with customers’ business requirements
  • Secures from customer technical staff commitments needed to ensure a deal without technical issue
  • Meets assigned targets for profitable sales growth in assigned product lines, market or channel
  • Provide coaching and professional development to sales team in order enhance their product knowledge, technical acumen, and technical sales skill
  • Participate in project implementation, project coordination, technical integration and training
  • Proactive assess solution specifications in light of changing customer requirements, and recommends solution changes that optimize value for both customer and the company
  • Keep up-to-date on relevant competitive solutions, products and services
  • Assist sales & support team to handle ad-hoc support case

WHAT BASIC QUALIFICATIONS YOU NEED TO GET:        

  • Degree or above in Computer Engineering or related disciplines
  • At least 3-5 years’ relevant working experience
  • Technical knowledge & experience on database, linux & window application, web server, mail server, etc
  • Hands-on experience in integrating with Salesforce, SAS, Microsoft CRM or similar CRM
  • Good presentation & written skills in English, Cantonese & Mandarin
  • Good business sense
  • Proactive to communicate with other departments

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  • Location
    Hong Kong, Shatin
  • Department
    Research & Development
  • Employment Type
    HK Full Time
  • Minimum Experience
    Mid-level
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