Radica Systems Limited logo

Radica Systems Limited

Solution Specialist, eMarketing & CRM

CRM & DA – Hong Kong, Shatin
Department CRM & DA
Employment Type HK Full Time
Minimum Experience Mid-level

WHAT YOU'LL DO:    

  • Scope & outline the CRM solution requirement to address the project requirements for new or existing clients;
  • Proactive assess solution specifications in light of changing customer requirements, and recommend solution changes that optimize value for both customer and the company;
  • Prepare the pitching proposal, presentation, documentation, specification, quotation & internal briefing form;
  • Work closely with client, internal cross department & external vendor to ensure the project delivery & participate in project implementation, project coordination, technical integration and training;
  • Provide coaching and professional development to sales team in order to enhance their product knowledge, technical acumen, and technical sales skill;
  • Keep up-to-date on relevant competitive CRM solutions, e-Marketing products and services
  • Assist sales & support team to handle ad-hoc support case

WHAT QUALIFICATIONS YOU NEED TO GET:       

  • Degree in Business Administration, Marketing or related disciplines
  • At least 4 years’ experience in Project based on digital marketing & CRM implementation project
  • Good account management skillset for client relationship retention, contract renewal, service scope up-&-cross selling
  • Strong interpersonal skill and coordination, organizational skills
  • Ability to simultaneously prioritize and multi-task projects
  • CRM, digital, technology-savvy & willing to work under pressure & tight timeline
  • Fluent English and Mandarin (both verbal and written)

Thank You
Your application was submitted successfully.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Apply for this Job
  • Location
    Hong Kong, Shatin
  • Department
    CRM & DA
  • Employment Type
    HK Full Time
  • Minimum Experience
    Mid-level
  • Powered by